Shipping & Delivery

At The Jackets Company, we understand that reliable shipping and clear delivery information are an important part of a great online shopping experience. Our The Jackets Company Shipping & Delivery policy explains our shipping options, processing times, tracking, and delivery information.

Free Worldwide Shipping

We offer free worldwide shipping on eligible orders, helping you enjoy your favorite jackets without additional standard shipping charges.

Standard Free Shipping

Estimated delivery time: 12–18 business days.

Express Shipping

For customers who want faster delivery, Express Shipping is available for $25, with an estimated delivery time of 6–8 business days.

Custom Jackets

Because custom and personalized jackets are made to order, they may require additional production time. Estimated delivery is 18–23 business days.

Our Courier Partners

We work with trusted international courier services to help deliver orders safely and efficiently. Depending on the destination and shipping method, orders may be shipped through services such as DHL, FedEx, UPS, or SKYNET.

Order Processing & Dispatch

Orders are normally processed after payment confirmation and dispatched once the product is ready.

  • Standard products may require additional processing time before dispatch.
  • Custom and personalized jackets may require longer processing due to production.
  • Once your order has been dispatched, you will receive a shipping confirmation and tracking number when available.

Order Tracking

After dispatch, your tracking information will be provided by email. You can use the tracking number to check the current status of your shipment through the applicable courier service.

If your tracking information does not update immediately, please allow some time for the courier system to register the shipment.

Delivery Process

Orders are shipped to the delivery address provided at checkout.

  • Please make sure your shipping information is accurate before completing your order.
  • Depending on the order and destination, multiple items may occasionally arrive in separate shipments.
  • If you miss a delivery attempt, please contact the courier to arrange another delivery attempt where available.
  • Customers may request available shipment or parcel information from our support team.

Important Shipping Information

  • Delivery times are estimates and may vary depending on destination, customs, courier operations, weather, and other circumstances beyond our control.
  • International orders may be subject to customs duties, taxes, or import charges depending on the destination country.
  • Shipping availability may vary for certain locations or restricted addresses.
  • We are unable to guarantee delivery dates affected by customs or courier delays.

Delayed or Missing Orders

If your order appears to be delayed or the tracking information has not been updated for an extended period, please contact The Jackets Company customer support with your order number and tracking details.

We will review the shipment status and assist you with the next steps.

Contact Us

Have questions about The Jackets Company Shipping & Delivery?

Email: info@thejacketscompany.com
Website: www.thejacketscompany.com

The Jackets Company — Premium Jackets, Worldwide Delivery

We aim to provide a reliable, transparent, and convenient shipping experience for customers around the world.